Meet Our Coaches

 

LILLY CORTES-PONA

owner & dental Team coach

Lilly's childhood dentists made her feel very important and safe. She actually looked forward to visiting her dentists' office! As an adult, Lilly decided to work in the dental industry so that she could create amazing dental experiences for children and their parents.

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Lilly has worked in the dental industry since 1996, doing everything from dental assisting, to front office management, to converting offices from paper to digital records, to practice acquisition.

Lilly is a Certified DynaMetric Professional and uses DynaMetric programs to give business owners simple tools and reports that help them identify great team members during the hiring process and promote greater office productivity and teamwork. She lives by the quote: "People don't care how much you know, until they know how much you care." From the moment you speak with Lilly, you will see how true that is.

As the owner of LCP Dental Team Coaching, Lilly relies on her team and mentors to help deliver world-class services and products to clients. Currently Lilly is being mentored by the #1 leadership expert in the world, Dr. John C. Maxwell, and continues to draw on the knowledge and experience of her company’s Founder and Consultant Extraordinaire, Julie Weir.

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At LCP Coaching, our commitment is to provide the tools necessary to LEAD yourself and your team, CONNECT with everyone you serve and PROFIT with endless possibilities.
— -Lilly Cortes-Pona-

 

JODY KROHNFELDT

DENTAL TEAM COACH

Jody’s passion for dentistry began when, as a young child, she observed her mother working as a surgical assistant for an oral surgeon. It was through those impressionable years of observing that she desired to make a difference in the dental industry just like her mother.

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Jody has been working in various dental specialties since 1995, beginning her career as an assistant and then developing further as a treatment coordinator, dental sales representative, marketing coordinator, and office management and leadership roles.

In her role as a dental team coach for the LCP team, she employs her vast knowledge and experience to guide dental teams toward success. Jody coaches teams on effective communication building genuine relationships, and improving flow through strategic, proven systems.

Although she spent her high school and college years in Arizona, Jody considers herself a Colorado native. She is active in Orange Theory Fitness and the whole body health community, loves spending time in nature by camping, riding ATVs, and hiking with her husband and 2 sons.  

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I believe that every child and parent deserves to have a remarkable, memorable experience. My passionate belief is that growth and success only follow when you allow yourself to humbly serve others while leading by example.
— Jody Krohnfeldt

 

AMBER TRIPP

DENTAL TEAM COACH

Amber’s love for the dental profession began over a decade ago in Southeast Asia. It was in a small village in the Philippines, where she was helping to build a school for the deaf, that she was able to shadow a dentist for the first time.

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Her experience was so inspiring that upon returning to the United States; she immediately began working as a dental assistant. She spent the next five years developing her skills in clinical dentistry before transforming her career into practice management. Amber found her true passion during her role as Office Manager and has spent the last 5 years helping dental practices to implement structure and streamline their processes.

As a Consulting Associate for the LCP Team, Amber helps pediatric dental practices all over the country implement and inspire change within their teams. Her clinical and administrative experience, along with her clear and effective communication style, makes her an incredible resource to our clients.

Amber is originally from Fort Collins, Colorado and studied Communications at Colorado State University. She loves the outdoors and spends her free time hiking, biking, camping, playing golf, and spending time with her husband, Nick and their daughters, Brynn and Hailey. 

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My passion for dentistry derives from my passion for people. I am beyond blessed to have an opportunity to inspire personal and professional growth.
— Amber Tripp

 

MEGAN WILLIAMSON

dental MARKETING Team COach

Megan is a creative professional with years of experience in the healthcare marketing and advertising industry, where she has seen how marketing can be used as a tool to assist and expand a thriving practice. She has a unique talent for helping even the busiest practices or overloaded teams understand the next step for their marketing and more importantly, their online reputation management.

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In a world where patients and potential patients place more value and trust in your online reputation than their own family member’s recommendation of your practice, Megan helps her clients embrace marketing and find their own unique style and flare to share with their community.

Megan thinks a person's greatest asset is their smile, and loves to help dentists succeed by easily integrating internal and external marketing strategies into their daily routine. Megan will educate your team how to positively impact the reputation and marketing of your practice by sharing her formula for marketing success, making marketing a top priority and solution that pays off for you.

Megan resides in beautiful Fort Myers, Florida where she enjoys many outdoor activities, such as fishing, snorkeling, kayaking and diving. Megan also enjoys telling corny jokes! 

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It goes beyond just marketing & advertising. Marketing is about creating an amazing experience for your patients & cultivating long-lasting relationships. It is vital for any practice to invest in marketing (aka relationships). Marketing helps you create brand identity & a strong team culture.
— Megan Williamson

 

RUSSELL PONA

OPERATIONS MANAGER

Russ is a true “numbers guy,” spending more than two decades in the mortgage business at Atlantic Federal Credit Union as a Loan Manager, and the last seven years working for Integrity Fundraising doing all aspects of operating a successful small business.

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January 2015, Russ joined LCP Dental Team Coaching as their Office Operations Manager, putting both his people skills and business acumen to work. Russ is Lilly Cortes-Pona’s husband.

When Russ isn’t busy adding value to clients and keeping the business running smoothly, he is usually exploring the great outdoors on his Harley Davidson or enjoying beaches with Lilly.

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I am excited to work alongside my wife, to develop and maintain the strong operational and administrative foundation at LCP Dental Team Coaching so that our clients have consistent and excellent service.
— Russell Pona

 

JULIE WEIR

FOUNDer

Julie has worked for years teaching dental teams how to find untapped potential and decrease work stress. Julie received her Bachelor of Science in Dental Hygiene from The University of Michigan, is a member of The Academy of Dental Management Consultants, and a Certified DynaMetrics Professional.

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In 1995 she founded her own full-service management consulting company, previously known as Julie Weir & Associates, growing it into the powerhouse firm that it is today, now called LCP Dental Team Coaching. In 2014, Julie handed the torch over and sold her firm to long time lead dental coach and protégé, Lilly Cortes-Pona. She has retired from dental consulting and enjoys her time spent outdoors with her horses in Virginia. 

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What we do is so much more than teaching efficient systems. We change lives for the better by helping doctors and team members reach their goals. Consulting is the most rewarding job I have ever had!
— Julie Weir